Difference between revisions of "Service Management"
Jump to navigation
Jump to search
| Line 1: | Line 1: | ||
| − | *ITIL | + | *ITIL (Information Technology Infrastructure Library) |
**Call Management | **Call Management | ||
**Incident Management | **Incident Management | ||
Revision as of 09:33, 3 April 2006
- ITIL (Information Technology Infrastructure Library)
- Call Management
- Incident Management
- Problem Management
- Change Management
- ISO
- Portability - export and import - XML